I am sometimes asked – and I don’t know why – what course of study I recommend for college students wishing to become successful in business. My answer usually provokes skepticism if not scorn. I recommend liberal arts.

In the age of the Internet and the new economy, specialized technical knowledge is revered. Most of those who ask my opinion figure I’m going to say something like “computer programming” or “communications engineering.” In fact, I think that type of education is the least likely to put you at the top of your field – either as an entrepreneur or as a corporate climber.

There are several reasons.

First, technical knowledge is temporary. The trendier the technology, the faster it changes. What you learn now will become less true as time goes on. Eventually, it will be obsolete.

Plus, technical majors take a lot of time. The typical engineering student – if he aims to get into a good graduate school – must use up most if not all of his credits on subjects that only a fellow techie would even begin to understand. All that specialization leaves little time for “softer” skills like reading, writing, and thinking. And virtually no time for hanging around and having fun.

But the main reason I advise against a technical major is that technical workers have secondary roles in business. In How to Become CEO, Jeffrey Fox distinguishes between “staff jobs” (which make a business work) and “line jobs” (which make a business profitable). He says that in most companies “most of the people are either in administration or field sales. Administrative people are not bad, or untalented, but they are not on the cutting edge. The company doesn’t depend on them.”

I made this point to FS just the other day. He had the idea that he would “do better” in business if he majored in computer sciences or some such “high-tech” major – even though he didn’t especially like that course of study.

From what I’ve seen in business, I told him, staff people (and I’d include all technical people in this category) are unfairly but often viewed as:

  1. Temporary: You need them only as long as you need technical know-how.
  2. Expensive: Because they fall onto the “expense” side of the P&L, keeping their compensation low seems to make good fiscal sense.
  3. Expendable: When sales slow down, all expenses are trimmed – including salaries for staff employees.

Good line employees, on the other hand, are seen as:

  1. Necessary: They create the sales, and sales are always needed.
  2. Worthwhile: Since most line positions are compensated at least partly on the basis of performance, the usual attitude is “The more we pay you, the more valuable you are.”
  3. Irreplaceable: People who create sales have a secret power that the company does not want to lose to its competition. Again, the more money you make, the more irreplaceable you become.

Now let’s look at the other side. What’s so good about liberal arts?

A liberal arts education teaches you three skills: to think well, to write well, and to speak well. And in the corporate world – and in the entrepreneurial world as well – wealth is created by analyzing problems, figuring out solutions, and selling those solutions. In other words, a liberal arts education is tailor-made to give you the skills you need to succeed in business. And not just to do well. I’m talking about going all the way to the top.

Businesses have one fundamental problem that presents itself endlessly in different disguises: how to sell products/services profitably. There are many, many solutions to this problem. Even in a specific situation on a specific day, there is always more than one. And the person who can regularly come up with solutions – and convince others that his solutions should be implemented – is the person who is going to get the rewards. The money. The power. The prestige.

Yes, you can improve your thinking, writing, and speaking skills while enrolled in a technical curriculum. But it will happen indirectly and additionally. It won’t be what you are mainly concerned with. With a liberal arts education, you ensure that you will spend most of your time learning and practicing the very skills you will use later to get your ideas and solutions sold.

I’m not criticizing technical people. They are very valuable. I’m simply saying that if your goal is to get to the top of any organization, public or private, you need to be a very good thinker, writer, and speaker. And a liberal arts education is designed to help you with that.

I’ve known very successful business leaders that did not have a liberal arts education. The CEO of Agora, a billion-dollar company I consult with, is one. He was educated in accounting and worked his way up to CFO. But he was smart enough to see that he had reached the end of that line. So he gradually moved his way into discussions about marketing and sales and product development. Eventually, he became a very good thinker and speaker on these issues. And when it came time to appoint a new CEO, he was the logical choice.

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Skills

MilkManThe idea that there are more good and qualified people who want to find jobs than there are appropriate jobs for them is a myth (perpetuated by academia). The opposite is true. There are plenty of good jobs, but most people who apply for them are unqualified to fill them.

These are people at the bottom of the employment chain, people whose “skills” have been rendered largely useless by the advance of technology. In the age of the Internet, we no longer need people to open and sort mail. Nor do we need people to enter data when it is done automatically.

What we need are people who have learned to think rationally and communicate effectively — things our educational system is not set up to teach people to do. So they are put out into the marketplace, a marketplace that has no room for them.

Unless education radically changes, the poor will always be with us.

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There Are Plenty of Good Jobs

The idea that there are more good and qualified people who want to find jobs than there are appropriate jobs for them is a myth (perpetuated by academia). The opposite is true. There are plenty of good jobs, but most people who apply for them are unqualified to fill them.

These are people at the bottom of the employment chain, people whose “skills” have been rendered largely useless by the advance of technology. In the age of the Internet, we no longer need people to open and sort mail. Nor do we need people to enter data when it is done automatically.

What we need are people who have learned to think rationally and communicate effectively — things our educational system is not set up to teach people to do. So they are put out into the marketplace, a marketplace that has no room for them.

Unless education radically changes, the poor will always be with us.

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Teach Your Children Well: How to Develop Successful Kids

When I was a young father, I wanted my young children to be very good at everything they did. I wanted them to be very good students, very good athletes, very good thinkers, etc.

Although they never took a great deal of interest in sports, they did well enough in school and became bright and athletic thinkers.

By the time they had become young men, my desire for them to excel at everything had evaporated. And in its place was something else: pride and satisfaction in knowing that they had become independent and kind.

Many parents, I believe, experience the same shift. When their children are small, they want to see them excel because they believe that childhood performance is an indicator of future success. But as time passes, they come to have a more realistic view of maturation.

One of the most important recognitions is that the most important stages of childhood development are all marked by the need to separate in some way from the parents.

This makes perfect sense when you consider us as creatures of evolution. When our children are helpless, our instinct is to nurture and protect them. As they grow older, they acquire habits (biting the nipples that feed them, breaking free of the hand that holds them, discovering music their parents abhor, etc.) that promote independence.

This is as it should be. A mentally healthy parent learns to accept and eventually desire his children’s independence.  

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