“What to Do When You’re Confused” from BusinessMadeSimple.com

Midway through my career I noticed that the hardest choices I had to make always involved people:

• Closing down an unprofitable division and laying off hard working employees
• Firing a highly effective manager whose style of management was contrary to the company culture
• Firing an ineffective manager that everyone loved
• Giving up on a protege after trying for months or years to help him/her succeed
• Negotiating an ongoing dispute between two key employees
• Dealing with an important client whose expectations are unrealistic
• Supporting a foundering business populated with potentially superstar employees
• Negotiating hard with a colleague who’s also a friend
• Reducing budgets when necessary but that negatively impact people
• etc.

What I typically do is anguish over these decisions until someone talks sense into me. In this short Business Made Simple video Donald Miller makes that point.

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